Privacy Policy

Last updated: September 2026

BrightWorks Facility Services (“we,” “us”) respects your privacy. This page explains what information this website collects and how we use it.

What we collect

When you fill out a form on this site, we collect the information you enter — typically your name, company, email address, phone number and a description of what your facility needs. If you send a repair request, we also collect the site address and any photos you choose to attach. Like most websites, we also collect basic, non-identifying usage information (such as pages visited and device type) through analytics tools, to understand how the site is used and improve it.

How we use it

We use the information you send us to respond to your request, prepare quotes and communicate with you about our services. We use analytics information only to improve this website.

What we don’t do

We do not sell or rent your personal information. We share it only with service providers that help us run this website and our business (for example, website hosting, email and customer-management tools), and only as needed for those purposes, or when required by law.

Cookies

This site uses Google Analytics and Microsoft Clarity to understand how visitors use it. Google Analytics records which pages are visited and how people arrive at the site. Microsoft Clarity records how visitors move through pages — clicks, scrolling and mouse movement — including session replays, so we can find and fix problems with the site. Both tools use cookies and similar technology, and the data is processed by Google and Microsoft under their own privacy policies: Google Privacy Policy and Microsoft Privacy Statement. You can block or delete cookies in your browser settings; the site will still work.